Question 1

Which two skill pillars are part of Cisco Business Architecture? (Choose two.)

Accepted Answer

A)  business engagement 
B)  stakeholder architecture 
C)  enterprise architecture 
D)  digitization 
E)  business acumen 
A)  business engagement 
B)  stakeholder architecture 
C)  enterprise architecture 
D)  digitization 
E)  business acumen

Question 2

According to research, what is the leading reason that technology projects fail?

Accepted Answer

A)  poor stakeholder identification and management 
B)  lack of budget 
C)  too many stakeholders 
D)  lack of a business model canvas 
A)  poor stakeholder identification and management 
B)  lack of budget 
C)  too many stakeholders 
D)  lack of a business model canvas

Question 3

Which two options are major tensions that business performance measurement could help balance? (Choose two.)

Accepted Answer

A)  Responsive / non-responsive. 
B)  Different performance expectations. 
C)  Profit, growth and control. 
D)  Critical / non-critical. 
E)  Monitor and control. 
A)  Responsive / non-responsive. 
B)  Different performance expectations. 
C)  Profit, growth and control. 
D)  Critical / non-critical. 
E)  Monitor and control.

Question 4

You are a systems engineer and are trying to build credibility and rapport with senior leadership within your customer. Which method is the best way to demonstrate these qualities?

Accepted Answer

A)  Understand the current state of their network infrastructure so that you can advise them how the latest technology developments will be incorporated into a refresh of the infrastructure. 
B)  Understand what business drivers are impacting their market space. 
C)  Understand the current state of their network infrastructure so that you can describe a plan to refresh the infrastructure. 
D)  Provide the customer with the latest technology developments so that they understand how you can help them. 
A)  Understand the current state of their network infrastructure so that you can advise them how the latest technology developments will be incorporated into a refresh of the infrastructure. 
B)  Understand what business drivers are impacting their market space. 
C)  Understand the current state of their network infrastructure so that you can describe a plan to refresh the infrastructure. 
D)  Provide the customer with the latest technology developments so that they understand how you can help them.

Question 5

Which description is the primary long-term goal of executing on a business roadmap?

Accepted Answer

A)  to realize business value 
B)  to define technical value 
C)  to realize technical value 
D)  to define business value 
A)  to realize business value 
B)  to define technical value 
C)  to realize technical value 
D)  to define business value

Question 6

Which statement is true?

Accepted Answer

A)  Cloud services provide opportunities to reduce the cost of maintaining outdated technology. 
B)  Cloud services are required by all companies who want to be competitive. 
C)  Cloud services cost more in the long run. 
D)  Cloud services take more resources to implement. 
A)  Cloud services provide opportunities to reduce the cost of maintaining outdated technology. 
B)  Cloud services are required by all companies who want to be competitive. 
C)  Cloud services cost more in the long run. 
D)  Cloud services take more resources to implement.

Question 7

What should sales professionals do to ensure that business outcomes support what the customer brings to the market?

Accepted Answer

A)  Make a list of the CSFs and KPIs of the organization. 
B)  Interview the different stakeholders and confirm with them. 
C)  Understand the customer's services portfolio. 
D)  Understand the customer's value proposition. 
A)  Make a list of the CSFs and KPIs of the organization. 
B)  Interview the different stakeholders and confirm with them. 
C)  Understand the customer's services portfolio. 
D)  Understand the customer's value proposition.

Question 8

Which two examples are indirect financial benefits? (Choose two.)

Accepted Answer

A)  increased customer satisfaction 
B)  increased operational expenditures 
C)  increased process efficiency 
D)  decreased capital expenditures 
E)  decreased total cost of ownership 
A)  increased customer satisfaction 
B)  increased operational expenditures 
C)  increased process efficiency 
D)  decreased capital expenditures 
E)  decreased total cost of ownership

Question 9

The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)

Accepted Answer

A)  Perspective towards technology services and solutions is same across industry verticals 
B)  Less loyal to a specific vendor due to technology as a commodity and availability of service solutions 
C)  Expect providers to sell products and contracts 
D)  Expect measurable value in terms of business outcomes 
E)  Have a greater understanding of the competitive market and service and solution providers 
A)  Perspective towards technology services and solutions is same across industry verticals 
B)  Less loyal to a specific vendor due to technology as a commodity and availability of service solutions 
C)  Expect providers to sell products and contracts 
D)  Expect measurable value in terms of business outcomes 
E)  Have a greater understanding of the competitive market and service and solution providers

Question 10

Which two classes of solutions enable business outcomes for the Energy/Utilities industry? (Choose two.)

Accepted Answer

A)  Advanced Routing 
B)  Data Center and Virtualization 
C)  Multilayer Switching 
D)  Internet of Everything 
E)  Remote Expert
F) Service Provider Network Infrastructure 
A)  Advanced Routing 
B)  Data Center and Virtualization 
C)  Multilayer Switching 
D)  Internet of Everything 
E)  Remote Expert
F) Service Provider Network Infrastructure

Question 11

According to Cisco, what is the main benefit of the Internet of Everything?

Accepted Answer

A)  discrete focus on top industries health and finance 
B)  compensates for errors in business process design 
C)  brings improvements to businesses and people 
D)  makes better use of legacy investments 
A)  discrete focus on top industries health and finance 
B)  compensates for errors in business process design 
C)  brings improvements to businesses and people 
D)  makes better use of legacy investments

Question 12

Which are two reasons customers look for Cisco and its partners' solutions and services? (Choose two.)

Accepted Answer

A)  To explore how technology innovation yields new revenue and lowers costs 
B)  To help make a retailer aware of a restocking need while more quickly relying on human interaction 
C)  To help business more effectively deploy, absorb, and adopt technologies 
D)  To enable customers to complete marketing research as part of their investment funds 
E)  To help business reduce the total cost of ownership for IT 
A)  To explore how technology innovation yields new revenue and lowers costs 
B)  To help make a retailer aware of a restocking need while more quickly relying on human interaction 
C)  To help business more effectively deploy, absorb, and adopt technologies 
D)  To enable customers to complete marketing research as part of their investment funds 
E)  To help business reduce the total cost of ownership for IT

Question 13

Which two factors are examples of business influences? (Choose two.)

Accepted Answer

A)  vision 
B)  external 
C)  resource 
D)  internal 
E)  strategy 
A)  vision 
B)  external 
C)  resource 
D)  internal 
E)  strategy

Question 14

Which framework is used to plan influential communication when seeking customer support for action?

Accepted Answer

A)  business model canvas 
B)  principled negotiation 
C)  seven elements 
D)  stakeholder analysis matrix 
A)  business model canvas 
B)  principled negotiation 
C)  seven elements 
D)  stakeholder analysis matrix

Question 15

Which option is a main benefit that Cisco Partners bring to the table for customers?

Accepted Answer

A)  additional teams to implement solutions in a timely manner 
B)  relationships with key Cisco personnel 
C)  a large customer base for which to sell Cisco services 
D)  Cisco expertise and the ability to have specializations in certain practice areas 
A)  additional teams to implement solutions in a timely manner 
B)  relationships with key Cisco personnel 
C)  a large customer base for which to sell Cisco services 
D)  Cisco expertise and the ability to have specializations in certain practice areas

Question 16

Which two options are reasons why effective communications is key to success? (Choose two.)

Accepted Answer

A)  It allows effective interaction between stakeholders. 
B)  Can help mitigate the intrinsic risks within negotiation. 
C)  It allows other strengths to create maximum impact. 
D)  Can help lessen the impact of business weakness. 
A)  It allows effective interaction between stakeholders. 
B)  Can help mitigate the intrinsic risks within negotiation. 
C)  It allows other strengths to create maximum impact. 
D)  Can help lessen the impact of business weakness.

Question 17

When making good use of best practices or scenarios during the selling process, what is the most effective way to present these?

Accepted Answer

A)  Use cases relevant to the customer 
B)  Business cases used previously 
C)  Customer briefing documents 
D)  Customer benefits statements 
A)  Use cases relevant to the customer 
B)  Business cases used previously 
C)  Customer briefing documents 
D)  Customer benefits statements

Question 18

You are proposing a solution to a group and a member of the audience is being critical of your proposal. Which tactic is recommended for engaging with this audience type?

Accepted Answer

A)  Acknowledge their concerns and move on. 
B)  Build a bond with the audience member. 
C)  Marginalize their concerns to the rest of the group. 
D)  Defend your proposal with evidence. 
A)  Acknowledge their concerns and move on. 
B)  Build a bond with the audience member. 
C)  Marginalize their concerns to the rest of the group. 
D)  Defend your proposal with evidence.

Question 19

During a business lead engagement, which role of the aspiring Cisco Business Architect is true?

Accepted Answer

A)  to be more business focused 
B)  dedicated to running proof of value 
C)  to be more technology focused 
D)  to promote the business lead approach with other line of business 
A)  to be more business focused 
B)  dedicated to running proof of value 
C)  to be more technology focused 
D)  to promote the business lead approach with other line of business

Question 20

Which resource can a sales person incorporate into the business outcome story?

Accepted Answer

A)  Include a detailed business strategic plan 
B)  Describe the project definition. 
C)  Explain technology innovations. 
D)  Identify the customers' care-abouts. 
A)  Include a detailed business strategic plan 
B)  Describe the project definition. 
C)  Explain technology innovations. 
D)  Identify the customers' care-abouts.

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Which two skill pillars are part of Cisco Business Architecture? (Choose two.)

According to research, what is the leading reason that technology projects fail?

Which two options are major tensions that business performance measurement could help balance? (Choose two.)

You are a systems engineer and are trying to build credibility and rapport with senior leadership within your customer. Which method is the best way to demonstrate these qualities?

Which description is the primary long-term goal of executing on a business roadmap?

Which statement is true?

What should sales professionals do to ensure that business outcomes support what the customer brings to the market?

Which two examples are indirect financial benefits? (Choose two.)

The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)

Which two classes of solutions enable business outcomes for the Energy/Utilities industry? (Choose two.)

According to Cisco, what is the main benefit of the Internet of Everything?

Which are two reasons customers look for Cisco and its partners' solutions and services? (Choose two.)

Which two factors are examples of business influences? (Choose two.)

Which framework is used to plan influential communication when seeking customer support for action?

Which option is a main benefit that Cisco Partners bring to the table for customers?

Which two options are reasons why effective communications is key to success? (Choose two.)

When making good use of best practices or scenarios during the selling process, what is the most effective way to present these?

You are proposing a solution to a group and a member of the audience is being critical of your proposal. Which tactic is recommended for engaging with this audience type?

During a business lead engagement, which role of the aspiring Cisco Business Architect is true?

Which resource can a sales person incorporate into the business outcome story?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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