Question 1

Who is responsible for leading a business architecture engagement with the customer?

Accepted Answer

A)  account team (account manager, engineer) 
B)  business architect 
C)  services team 
D)  technology specialists 
E)  sales leadership 
A)  account team (account manager, engineer) 
B)  business architect 
C)  services team 
D)  technology specialists 
E)  sales leadership

Question 2

You are working to understand a customer business environment. Which two options are preferred data gathering techniques? (Choose two.)

Accepted Answer

A)  surveys 
B)  interviews 
C)  asking competitors 
D)  stock analysis reports 
E)  social media 
A)  surveys 
B)  interviews 
C)  asking competitors 
D)  stock analysis reports 
E)  social media

Question 3

Several of the Cisco small business switches allow you to assign roles to ports depending on what device you are connecting. What is this functionality called? Select exactly 1 answer(s) from the following:

Accepted Answer

A)  CDP 
B)  LLOP-MED 
C)  FindlT 
D)  SmartPorts 
A)  CDP 
B)  LLOP-MED 
C)  FindlT 
D)  SmartPorts

Question 4

Which component of a business strategy must be measurable?

Accepted Answer

A)  environment 
B)  vision 
C)  goals 
D)  mission 
A)  environment 
B)  vision 
C)  goals 
D)  mission

Question 5

Which two questions are used during high level outcome selling? (Choose two.)

Accepted Answer

A)  What are the technical restrictions of business? 
B)  How is progress vs. outcomes measured? 
C)  How does talent architecture influence the definition of business outcomes? 
D)  How are the goals of top executives achieved? 
E)  What capabilities are needed to achieve the outcomes? 
A)  What are the technical restrictions of business? 
B)  How is progress vs. outcomes measured? 
C)  How does talent architecture influence the definition of business outcomes? 
D)  How are the goals of top executives achieved? 
E)  What capabilities are needed to achieve the outcomes?

Question 6

When uncovering information about the customer, which method can provide a higher volume of data points efficiently?

Accepted Answer

A)  workshop 
B)  focus group 
C)  survey 
D)  interview 
A)  workshop 
B)  focus group 
C)  survey 
D)  interview

Question 7

Which business priority is true?

Accepted Answer

A)  Develop a new network infrastructure that is agile and easy to operate. 
B)  Develop security capabilities at the edge and core to protect users. 
C)  Increase same store year over year sales by 20%. 
D)  Define a single policy for wired and wireless users. 
A)  Develop a new network infrastructure that is agile and easy to operate. 
B)  Develop security capabilities at the edge and core to protect users. 
C)  Increase same store year over year sales by 20%. 
D)  Define a single policy for wired and wireless users.

Question 8

Which three audience types represent important stakeholders? (Choose three.)

Accepted Answer

A)  suppliers 
B)  employees 
C)  executives 
D)  influencers 
E)  gate keeper
F) decision makers 
A)  suppliers 
B)  employees 
C)  executives 
D)  influencers 
E)  gate keeper
F) decision makers

Question 9

Which are two characteristics of laissez-faire leadership styles? (Choose two.)

Accepted Answer

A)  The leader has minimal involvement. 
B)  A trained and qualified team member leads efforts. 
C)  The leader provides rewards and incentives. 
D)  It involves a high level of communication. 
E)  It is intended for team members who require close supervision. 
A)  The leader has minimal involvement. 
B)  A trained and qualified team member leads efforts. 
C)  The leader provides rewards and incentives. 
D)  It involves a high level of communication. 
E)  It is intended for team members who require close supervision.

Question 10

Which type of expenditure is the purchase of heavy equipment considered?

Accepted Answer

A)  consumption 
B)  chargeback 
C)  showback 
D)  operational 
E)  capital 
A)  consumption 
B)  chargeback 
C)  showback 
D)  operational 
E)  capital

Question 11

When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account? (Choose two.)

Accepted Answer

A)  Customers want to benefit from new, more flexible consumption models. 
B)  Technology is acquiring more importance. 
C)  Businesses prefer time-to-market acceleration regardless the costs of their IT solutions. 
D)  Business transformation dictates that CEOs and their teams become key partners. 
E)  Customers want solutions that address specific outcomes. 
A)  Customers want to benefit from new, more flexible consumption models. 
B)  Technology is acquiring more importance. 
C)  Businesses prefer time-to-market acceleration regardless the costs of their IT solutions. 
D)  Business transformation dictates that CEOs and their teams become key partners. 
E)  Customers want solutions that address specific outcomes.

Question 12

At which phase of the customer journey does the Cisco Business Architect begin the engagement?

Accepted Answer

A)  Business Capabilities 
B)  Business Vision 
C)  Business Solutions 
D)  Business Development 
A)  Business Capabilities 
B)  Business Vision 
C)  Business Solutions 
D)  Business Development

Question 13

Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

Accepted Answer

A)  To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives 
B)  To help customers establish new technology or evolve current functionality 
C)  To help customers operate, manage and optimize technology environment more effectively 
D)  To take advantage of new technology to increase business relevance 
A)  To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives 
B)  To help customers establish new technology or evolve current functionality 
C)  To help customers operate, manage and optimize technology environment more effectively 
D)  To take advantage of new technology to increase business relevance

Question 14

When selling outcomes, which three knowledge areas should sales professionals develop? (Choose three.)

Accepted Answer

A)  Portfolio selling 
B)  Emerging technology trends 
C)  Stakeholder management 
D)  Sales enablement 
E)  Customer advocacy
F) Cisco partner ecosystem portfolio 
A)  Portfolio selling 
B)  Emerging technology trends 
C)  Stakeholder management 
D)  Sales enablement 
E)  Customer advocacy
F) Cisco partner ecosystem portfolio

Question 15

You are an account manager and your customer asks you for help to quantify the impact that the technology investment they are about to make has on their business priorities. Which step is the best next step?

Accepted Answer

A)  Set up an executive briefing. 
B)  Set up a meeting to engage a business architect. 
C)  Set up a product briefing that describes the benefits the product has, followed by an executive briefing. 
D)  Set up a product briefing that describes the benefits the product has. 
A)  Set up an executive briefing. 
B)  Set up a meeting to engage a business architect. 
C)  Set up a product briefing that describes the benefits the product has, followed by an executive briefing. 
D)  Set up a product briefing that describes the benefits the product has.

Question 16

Which description of the channel building block in the business model canvas is true?

Accepted Answer

A)  key activities that support the value proposition 
B)  value that the business delivers to its customers 
C)  how the business reaches its customers 
D)  for whom is the business creating value 
A)  key activities that support the value proposition 
B)  value that the business delivers to its customers 
C)  how the business reaches its customers 
D)  for whom is the business creating value

Question 17

From the customer perspective, which are two benefits that result when moving from an on premise solution to a Cloud solution? (Choose two.)

Accepted Answer

A)  Recurring revenue stream 
B)  Lower initial investment 
C)  Higher ROI from investment 
D)  Increased value of company 
E)  Long-term business cycles benefits 
A)  Recurring revenue stream 
B)  Lower initial investment 
C)  Higher ROI from investment 
D)  Increased value of company 
E)  Long-term business cycles benefits

Question 18

Which two options comprise information you need to achieve successful outcome-based sales? (Choose two.)

Accepted Answer

A)  How stakeholders receive information and what information they want to receive. 
B)  What information is communicated to stakeholders in a timely fashion. 
C)  The stakeholder influencers, decision makers, and participating individuals throughout the process. 
D)  The degree of affinity stakeholders have related to risk. 
A)  How stakeholders receive information and what information they want to receive. 
B)  What information is communicated to stakeholders in a timely fashion. 
C)  The stakeholder influencers, decision makers, and participating individuals throughout the process. 
D)  The degree of affinity stakeholders have related to risk.

Question 19

Which options are three examples of Critical Success Factors? (Choose three.)

Accepted Answer

A)  Increasing manufacturing efficiency at a rate above increases in supplies 
B)  Attracting and retaining more highly qualified staff versus competitors 
C)  Providing a holistic perspective to the core business drivers and business outcomes 
D)  Matching customer retention rate to customer retention objective 
E)  Selling a greater share of profitable products to our customers 
A)  Increasing manufacturing efficiency at a rate above increases in supplies 
B)  Attracting and retaining more highly qualified staff versus competitors 
C)  Providing a holistic perspective to the core business drivers and business outcomes 
D)  Matching customer retention rate to customer retention objective 
E)  Selling a greater share of profitable products to our customers

Question 20

Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies?

Accepted Answer

A)  Identify gaps for upgrading Cisco products. 
B)  Identify gaps that provide opportunities for new services and solutions. 
C)  Identify new cloud-based technologies. 
D)  Identify the new stakeholders. 
A)  Identify gaps for upgrading Cisco products. 
B)  Identify gaps that provide opportunities for new services and solutions. 
C)  Identify new cloud-based technologies. 
D)  Identify the new stakeholders.

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Who is responsible for leading a business architecture engagement with the customer?

You are working to understand a customer business environment. Which two options are preferred data gathering techniques? (Choose two.)

Several of the Cisco small business switches allow you to assign roles to ports depending on what device you are connecting. What is this functionality called? Select exactly 1 answer(s) from the following:

Which component of a business strategy must be measurable?

Which two questions are used during high level outcome selling? (Choose two.)

When uncovering information about the customer, which method can provide a higher volume of data points efficiently?

Which business priority is true?

Which three audience types represent important stakeholders? (Choose three.)

Which are two characteristics of laissez-faire leadership styles? (Choose two.)

Which type of expenditure is the purchase of heavy equipment considered?

When shifting to business outcomes, which two of these relevant considerations and premises must be taken into account? (Choose two.)

At which phase of the customer journey does the Cisco Business Architect begin the engagement?

Cisco solutions and services are related to every kind of outcomes. Which is the goal of business outcomes?

When selling outcomes, which three knowledge areas should sales professionals develop? (Choose three.)

You are an account manager and your customer asks you for help to quantify the impact that the technology investment they are about to make has on their business priorities. Which step is the best next step?

Which description of the channel building block in the business model canvas is true?

From the customer perspective, which are two benefits that result when moving from an on premise solution to a Cloud solution? (Choose two.)

Which two options comprise information you need to achieve successful outcome-based sales? (Choose two.)

Which options are three examples of Critical Success Factors? (Choose three.)

Which option is the outcome when comparing the current state of technology with the capabilities of emerging technologies?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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