Question 1

Which option has a broad-reaching effect on buying organizations?

Accepted Answer

A)  technology plan 
B)  business unit projects 
C)  corporate plan 
D)  operating processes 
A)  technology plan 
B)  business unit projects 
C)  corporate plan 
D)  operating processes

Question 2

Which benefit of the Information Technology Infrastructure Library is true?

Accepted Answer

A)  predictable and consistent processes 
B)  increased transparency of accountability, and informed delegation of authority 
C)  obtain ISO 9001 compliance 
D)  value creation through monitoring, measuring, evaluation, and feedback 
A)  predictable and consistent processes 
B)  increased transparency of accountability, and informed delegation of authority 
C)  obtain ISO 9001 compliance 
D)  value creation through monitoring, measuring, evaluation, and feedback

Question 3

Which two descriptions of the Cisco Business Architecture methodology are true?

Accepted Answer

A)  assertive selling of a single technology 
B)  technology-focused approach 
C)  effective engagement with business leaders by understanding their needs and challenges 
D)  provide an opportunity to sell an enterprise agreement 
E)  provide opportunity to create, shape, or influence the business capabilities 
A)  assertive selling of a single technology 
B)  technology-focused approach 
C)  effective engagement with business leaders by understanding their needs and challenges 
D)  provide an opportunity to sell an enterprise agreement 
E)  provide opportunity to create, shape, or influence the business capabilities

Question 4

Which characteristic of the Cisco Internet of Everything has the most impact on business?

Accepted Answer

A)  connecting people for measuring the usage trends of services 
B)  delivering the services to the right person at the right time 
C)  leveraging data into more useful information for decision making 
D)  having physical devices and objects connected to the internet 
A)  connecting people for measuring the usage trends of services 
B)  delivering the services to the right person at the right time 
C)  leveraging data into more useful information for decision making 
D)  having physical devices and objects connected to the internet

Question 5

Which two options are benefits of Cisco's overall portfolio with respect to the set of buyers? (Choose two.)

Accepted Answer

A)  increased business performance 
B)  enhanced accountability 
C)  real-time business intelligence 
D)  higher service availability 
A)  increased business performance 
B)  enhanced accountability 
C)  real-time business intelligence 
D)  higher service availability

Question 6

Which discipline covers analyzing stakeholder expectations and their approach and posture towards technology?

Accepted Answer

A)  Stakeholder Relationship 
B)  Neurolinguistics Programming 
C)  Stakeholder Management 
D)  Customer Relationship Management 
A)  Stakeholder Relationship 
B)  Neurolinguistics Programming 
C)  Stakeholder Management 
D)  Customer Relationship Management

Question 7

Which statement best describes the Cisco sales approach?

Accepted Answer

A)  Understand the goals of the buyer. 
B)  Focus on Cisco technologies already in place. 
C)  Focus on fulfilling customer needs and help them generate value through stronger business outcomes. 
D)  Pay attention to details that the customer is sharing about their needs. 
A)  Understand the goals of the buyer. 
B)  Focus on Cisco technologies already in place. 
C)  Focus on fulfilling customer needs and help them generate value through stronger business outcomes. 
D)  Pay attention to details that the customer is sharing about their needs.

Question 8

Which option is a benefit of Cisco enablement resources?

Accepted Answer

A)  the ability to create personalized "briefcases" of content 
B)  a single place to find business proposals and instructor-led training 
C)  access to kits of bundled content, including IOS images and more 
D)  it enhances the selling process for seller and the customer 
A)  the ability to create personalized "briefcases" of content 
B)  a single place to find business proposals and instructor-led training 
C)  access to kits of bundled content, including IOS images and more 
D)  it enhances the selling process for seller and the customer

Question 9

What is ROI?

Accepted Answer

A)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution. 
B)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution. 
C)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution. 
D)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution. 
A)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution. 
B)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution. 
C)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution. 
D)  It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution.

Question 10

What is the benefit of understanding stakeholder interests?

Accepted Answer

A)  Understanding stakeholder interest helps sales people present solutions in the right business or technical language and context. 
B)  Aligning the message to the audience requires an understanding of stakeholders' audience goals and ensure a good business proposition. 
C)  Matching business needs to outcomes helps sales people present solutions in the right business or technical language and context. 
D)  Aligning business goals and technical goals ensure sales people present solutions in the right business or technical language and context. 
A)  Understanding stakeholder interest helps sales people present solutions in the right business or technical language and context. 
B)  Aligning the message to the audience requires an understanding of stakeholders' audience goals and ensure a good business proposition. 
C)  Matching business needs to outcomes helps sales people present solutions in the right business or technical language and context. 
D)  Aligning business goals and technical goals ensure sales people present solutions in the right business or technical language and context.

Question 11

Which four aspects are considered by the Business Model Canvas? (Choose four.)

Accepted Answer

A)  Finances 
B)  Business structure 
C)  Sales people 
D)  Business development teams 
E)  Business value proposition
F) Strategic Analysis 
A)  Finances 
B)  Business structure 
C)  Sales people 
D)  Business development teams 
E)  Business value proposition
F) Strategic Analysis

Question 12

Which question provides the best information to use to define customer success factors?

Accepted Answer

A)  What services do you need? 
B)  Which Cisco products best fit your goals? 
C)  What tools are you looking for, to better measure your ROI? 
D)  What are your business objectives for this project/initiative? 
A)  What services do you need? 
B)  Which Cisco products best fit your goals? 
C)  What tools are you looking for, to better measure your ROI? 
D)  What are your business objectives for this project/initiative?

Question 13

Which option is a difference in the set of questions that Cisco's approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales?

Accepted Answer

A)  The product approach answers the question of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions. 
B)  The product approach answers the question of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution. 
C)  The product approach answers the question of what product is needed, while the outcomes approach answers what the business objectives and desired outcomes are. 
D)  The product approach answers the question of what capabilities are needed to deliver product & services, while the outcomes approach gives an answer to what the business rules and capabilities are. 
A)  The product approach answers the question of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions. 
B)  The product approach answers the question of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution. 
C)  The product approach answers the question of what product is needed, while the outcomes approach answers what the business objectives and desired outcomes are. 
D)  The product approach answers the question of what capabilities are needed to deliver product & services, while the outcomes approach gives an answer to what the business rules and capabilities are.

Question 14

What is a key differentiator of the Cisco Data Analytics market solution?

Accepted Answer

A)  It manages a higher volume of data than the competition. 
B)  It sets new standards for data capture and storage. 
C)  It includes a new Cisco category of cloud applications. 
D)  It offers an end-to-end industry platform. 
A)  It manages a higher volume of data than the competition. 
B)  It sets new standards for data capture and storage. 
C)  It includes a new Cisco category of cloud applications. 
D)  It offers an end-to-end industry platform.

Question 15

Which role is most important for engaging with the customer from a business perspective?

Accepted Answer

A)  Systems Engineer 
B)  Technical Solutions Architect 
C)  Business Architect 
D)  Account Manager 
A)  Systems Engineer 
B)  Technical Solutions Architect 
C)  Business Architect 
D)  Account Manager

Question 16

Which goal of the Cisco business architect in a business architecture engagement is true?

Accepted Answer

A)  Lead post-sales technical support 
B)  Gain experience in developing low-level designs. 
C)  Convey Cisco relevancy to business capabilities and solutions. 
D)  Provide Cisco specific technology solutions. 
A)  Lead post-sales technical support 
B)  Gain experience in developing low-level designs. 
C)  Convey Cisco relevancy to business capabilities and solutions. 
D)  Provide Cisco specific technology solutions.

Question 17

According to Cisco best practice, which option must you understand before you identify business outcome opportunities?

Accepted Answer

A)  organization chart 
B)  decision-making process 
C)  current technology plan 
D)  customer value proposition 
A)  organization chart 
B)  decision-making process 
C)  current technology plan 
D)  customer value proposition

Question 18

Which three options are common business needs across industry verticals? (Choose three.)

Accepted Answer

A)  Connected Reactive Maintenance 
B)  Connected Mobile Workforce 
C)  Connected Platforms 
D)  CMX Digital Experience 
E)  Secure Ops
F) Connected Enterprise Resources 
A)  Connected Reactive Maintenance 
B)  Connected Mobile Workforce 
C)  Connected Platforms 
D)  CMX Digital Experience 
E)  Secure Ops
F) Connected Enterprise Resources

Question 19

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

Accepted Answer

A)  Identify a person on her staff who can explain details. 
B)  Listen to the customer to understand her KPIs. 
C)  Plan out your message to explain potential options. 
D)  Draft a high level message using language pulled from the top IT vendors. 
A)  Identify a person on her staff who can explain details. 
B)  Listen to the customer to understand her KPIs. 
C)  Plan out your message to explain potential options. 
D)  Draft a high level message using language pulled from the top IT vendors.

Question 20

Which option is used to describe a customer's vision, mission, strategy, and major initiatives?

Accepted Answer

A)  business value chain 
B)  business model canvas 
C)  critical success factor 
D)  technology implementation plan 
A)  business value chain 
B)  business model canvas 
C)  critical success factor 
D)  technology implementation plan

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)

Which option has a broad-reaching effect on buying organizations?

Which benefit of the Information Technology Infrastructure Library is true?

Which two descriptions of the Cisco Business Architecture methodology are true?

Which characteristic of the Cisco Internet of Everything has the most impact on business?

Which two options are benefits of Cisco's overall portfolio with respect to the set of buyers? (Choose two.)

Which discipline covers analyzing stakeholder expectations and their approach and posture towards technology?

Which statement best describes the Cisco sales approach?

Which option is a benefit of Cisco enablement resources?

What is ROI?

What is the benefit of understanding stakeholder interests?

Which four aspects are considered by the Business Model Canvas? (Choose four.)

Which question provides the best information to use to define customer success factors?

Which option is a difference in the set of questions that Cisco's approach to outcomes-based sales uses in helping organizations to move from product to outcome-based sales?

What is a key differentiator of the Cisco Data Analytics market solution?

Which role is most important for engaging with the customer from a business perspective?

Which goal of the Cisco business architect in a business architecture engagement is true?

According to Cisco best practice, which option must you understand before you identify business outcome opportunities?

Which three options are common business needs across industry verticals? (Choose three.)

Which is a critical first step when thinking about how to communicate technical content to a senior business manager?

Which option is used to describe a customer's vision, mission, strategy, and major initiatives?

Supporting Cisco Data Center System Devices (DCTECH)

Cisco Certified Technician Routing & Switching (RSTECH)

Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS)

Cisco Certified Network Associate (CCNA)

Managing Industrial Networks with Cisco Networking Technologies (IMINS)

DevNet Associate (DEVASC)

Conducting Forensic Analysis and Incident Response Using Cisco CyberOps Technologies (CBRFIR)

Implementing Cisco Enterprise Advanced Routing and Services (ENARSI)

Implementing Cisco SD-WAN Solutions (ENSDWI)

Designing Cisco Enterprise Networks (ENSLD)

Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD)

Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI)

Automating Cisco Enterprise Solutions (ENAUTO)

Implementing Cisco Service Provider Advanced Routing Solutions (SPRI)

Implementing Cisco Service Provider VPN Services (SPVI)

Designing Cisco Data Center Infrastructure (DCID)

Troubleshooting Cisco Data Center Infrastructure (DCIT)

Implementing Cisco Application Centric Infrastructure (DCACI)

Configuring Cisco MDS 9000 Series Switches (DCSAN)

Implementing Cisco Application Centric Infrastructure - Advanced

Automating Cisco Data Center Solutions (DCAUTO)

Securing Networks with Cisco Firepower (300-710 SNCF)

Implementing and Configuring Cisco Identity Services Engine (300-715 SISE)

Securing Email with Cisco Email Security Appliance (300-720 SESA)

Securing the Web with Cisco Web Security Appliance (300-725 SWSA)

Implementing Secure Solutions with Virtual Private Networks (SVPN 300-730)

Automating Cisco Security Solutions (SAUTO)

Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Advanced Call Control and Mobility Services (CLASSM)

Implementing Cisco Collaboration Cloud and Edge Solutions

Implementing Cisco Collaboration Conferencing

Automating Cisco Collaboration Solutions (CLAUTO)

Implementing DevOps Solutions and Practices using Cisco Platforms (DEVOPS)

Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT)

Developing Applications for Cisco Webex and Webex Devices (DEVWBX)

Performing CyberOps Using Core Security Technologies (CBRCOR)

Implementing Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)

Implementing and Operating Cisco Security Core Technologies

Implementing Cisco Collaboration Core Technologies (CLCOR)

Developing Applications using Cisco Core Platforms and APIs (DEVCOR)

CCDE Design Written

Deploying Cisco Unified Contact Center Express

Cisco Meraki Solutions Specialist

Securing Cisco Networks with Sourcefire FireAMP Endpoints

Designing Cisco Unified Contact Center Enterprise (UCCED)

Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Cisco Collaboration SaaS Authorization Exam

Cisco Security Architecture for System Engineers

Cisco Customer Success Manager (CSM)

Mastering The Cisco Business Architecture Discipline (DTBAD)

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