Exam 16: Outlook Lesson 1: Outlook Basics and E-Mail

FIGURE OL 1-1 Referring to Figure OL 1-1 above, in the Name box, type the ____.

To print your Contacts list in the current view, on the Ribbon, click the File tab and then in Backstage view, click Print.

You can create a custom ____________________ that combines one or more actions, such as categorizing a message and then moving it to a particular folder.

By default, Outlook groups messages with the same subject into a single folder, known as a(n) ____________________.

To update information about a contact, double-click the contact's name in the Contacts list. Make your changes and then, on the ____________________ tab, in the Actions group, click the Save & Close button.

If you fill in someone's name in the Cc box, that person's name will not be visible to the other recipients when they open the message.

Case OL 1-2 Selena has made it her goal to become more familiar with the Ribbon at the top of the Contact Window. The Ribbon is organized into four tabs which she is now exploring. In order to modify the font layout and style attributes of the contact information, Selena will choose the ____ tab.

When you click the Contacts view button in the Navigation Pane, ____ is the default view in the Contacts Pane.

To add the Bcc field to a Message window, on the Ribbon, click the ____ tab, and then click the Bcc button in the Show Fields group.

To open the Address Book while creating a new e-mail message, click the ____ button in the Message window.

The Contacts list option called By Company groups contacts according to country or region.

The ____ is located on the left side of the Outlook window and provides centralized navigation to all parts of Outlook.

In addition to viewing the information supplied by a contact, you can connect to them through the Outlook Social Communicator (OSC). You can use the OSC to view your communication history with them.

You can hide, show, or customize options in any section of Outlook.

The Insert tab contains advanced options for customizing contact information.

If the Navigation Pane is not visible, on the Ribbon, click the ____________________ tab, click the arrow next to the Navigation Pane button in the Layout group, and then click Normal.

If you want to send e-mail messages to the same group of people several times, you can save time by creating a ____.

The Navigation Pane gives you access to all parts of Outlook.

Case OL 1-1 Seth is learning how to use the Address Book in Outlook. In order to get the Select Names window, Seth first clicked the New E-mail button, followed by the ____.