Question 1

Survey feedback is an example of open innovation.

Accepted Answer

A) True 
 B)False

Question 2

To be successful, open innovation requires an identity shift by management.

Accepted Answer

A) True 
 B)False

Question 3

Research studies on the impact of OD efforts have examined the effects of all of the following except for

Accepted Answer

A) organization system factors. 
B) physical setting. 
C) technology. 
D) social factors. 
E) organizing arrangements. 
A) organization system factors. 
B) physical setting. 
C) technology. 
D) social factors. 
E) organizing arrangements.

Question 4

According to a survey by the American Psychological Association, organizational change is associated with a number of indicators of

Accepted Answer

A) positive job attitudes. 
B) negative job attitudes. 
C) positive well-being. 
D) negative well-being. 
E) negative job attitudes and negative well-being. 
A) positive job attitudes. 
B) negative job attitudes. 
C) positive well-being. 
D) negative well-being. 
E) negative job attitudes and negative well-being.

Question 5

When is inertia most likely to occur?

Accepted Answer

A) When there is a lack of resources 
B) When routines and processes are not modified 
C) When routines and processes are modified 
D) When there is a lack of resources and routines and processes are not modified 
E) When there is a lack of resources and routines and processes are modified 
A) When there is a lack of resources 
B) When routines and processes are not modified 
C) When routines and processes are modified 
D) When there is a lack of resources and routines and processes are not modified 
E) When there is a lack of resources and routines and processes are modified

Question 6

Acme Limited had quality teams for three years, but they gradually lapsed into disuse and were finally abandoned.This is a problem of

Accepted Answer

A) diffusion. 
B) evaluation. 
C) unfreezing. 
D) institutionalization. 
E) reengineering. 
A) diffusion. 
B) evaluation. 
C) unfreezing. 
D) institutionalization. 
E) reengineering.

Question 7

In order for change to occur, people must have the capability and the opportunity and the support to change.

Accepted Answer

A) True 
 B)False

Question 8

One of the most important and difficult changes that an organization can make is to change its ________.

Accepted Answer

The answer of One of the most important and difficult...

Question 9

Reengineering examines and changes ________ in order to streamline the organization.

Accepted Answer

A) survey feedback 
B) debt structure 
C) organizational processes 
D) total quality 
E) statistical process controls 
A) survey feedback 
B) debt structure 
C) organizational processes 
D) total quality 
E) statistical process controls

Question 10

What is an example of a creativity-relevant skill?

Accepted Answer

A) Transformational leadership 
B) Tolerance for ambiguity 
C) Extrinsic motivation 
D) Intelligence 
E) Diffusion 
A) Transformational leadership 
B) Tolerance for ambiguity 
C) Extrinsic motivation 
D) Intelligence 
E) Diffusion

Question 11

Innovations can be classified as product innovations, process innovations, or ________ innovations.

Accepted Answer

The answer of Innovations can be classified as product innovations,...

Question 12

________, customer focus, and continuous improvement are all considered key principles of TQM.

Accepted Answer

The answer of ________, customer focus, and continuous improvement are...

Question 13

R&D in an organization and creative employees need to become less concerned about secrecy and more involved in intensive collaboration with external parties to be successful when it comes to

Accepted Answer

A) creative deviance. 
B) diffusion. 
C) creativity. 
D) open innovation. 
E) process innovations. 
A) creative deviance. 
B) diffusion. 
C) creativity. 
D) open innovation. 
E) process innovations.

Question 14

Some people are ________ who have initial change-supportive perceptions but become resistant over time.

Accepted Answer

The answer of Some people are ________ who have initial...

Question 15

What does innovation depend on?

Accepted Answer

A) Individual factors, group factors, and organizational factors 
B) Time factors, social factors, and resource factors 
C) Individual factors, group factors, and social factors 
D) Individual factors, social factors, and organizational factors 
E) Social factors, group factors, and organizational factors 
A) Individual factors, group factors, and organizational factors 
B) Time factors, social factors, and resource factors 
C) Individual factors, group factors, and social factors 
D) Individual factors, social factors, and organizational factors 
E) Social factors, group factors, and organizational factors

Question 16

Organizational change is much more likely to occur in a(n)________ organization.

Accepted Answer

The answer of Organizational change is much more likely to...

Question 17

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

Accepted Answer

A) True 
 B)False

Question 18

What can managers do to try to overcome and deal with resistance to change?

Accepted Answer

Management strategies which can help dea

Question 19

Innovative ideas can be extracted from the external environment by holding design competitions and/or using ________ to broadcast design problems to a large audience of potential innovators.

Accepted Answer

The answer of Innovative ideas can be extracted from the...

Question 20

What organization is considered to be a pioneer in employee surveys?

Accepted Answer

A) Ford Motor Company 
B) 3M 
C) Boeing 
D) IBM 
E) Microsoft 
A) Ford Motor Company 
B) 3M 
C) Boeing 
D) IBM 
E) Microsoft

Survey feedback is an example of open innovation.

To be successful, open innovation requires an identity shift by management.

Research studies on the impact of OD efforts have examined the effects of all of the following except for

According to a survey by the American Psychological Association, organizational change is associated with a number of indicators of

When is inertia most likely to occur?

Acme Limited had quality teams for three years, but they gradually lapsed into disuse and were finally abandoned.This is a problem of

In order for change to occur, people must have the capability and the opportunity and the support to change.

One of the most important and difficult changes that an organization can make is to change its ________.

Reengineering examines and changes ________ in order to streamline the organization.

What is an example of a creativity-relevant skill?

Innovations can be classified as product innovations, process innovations, or ________ innovations.

________, customer focus, and continuous improvement are all considered key principles of TQM.

R&D in an organization and creative employees need to become less concerned about secrecy and more involved in intensive collaboration with external parties to be successful when it comes to

Some people are ________ who have initial change-supportive perceptions but become resistant over time.

What does innovation depend on?

Organizational change is much more likely to occur in a(n)________ organization.

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

What can managers do to try to overcome and deal with resistance to change?

Innovative ideas can be extracted from the external environment by holding design competitions and/or using ________ to broadcast design problems to a large audience of potential innovators.

What organization is considered to be a pioneer in employee surveys?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

Survey feedback is an example of open innovation.

To be successful, open innovation requires an identity shift by management.

Research studies on the impact of OD efforts have examined the effects of all of the following except for

According to a survey by the American Psychological Association, organizational change is associated with a number of indicators of

When is inertia most likely to occur?

Acme Limited had quality teams for three years, but they gradually lapsed into disuse and were finally abandoned.This is a problem of

In order for change to occur, people must have the capability and the opportunity and the support to change.

One of the most important and difficult changes that an organization can make is to change its ________.

Reengineering examines and changes ________ in order to streamline the organization.

What is an example of a creativity-relevant skill?

Innovations can be classified as product innovations, process innovations, or ________ innovations.

________, customer focus, and continuous improvement are all considered key principles of TQM.

R&D in an organization and creative employees need to become less concerned about secrecy and more involved in intensive collaboration with external parties to be successful when it comes to

Some people are ________ who have initial change-supportive perceptions but become resistant over time.

What does innovation depend on?

Organizational change is much more likely to occur in a(n)________ organization.

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

What can managers do to try to overcome and deal with resistance to change?

Innovative ideas can be extracted from the external environment by holding design competitions and/or using ________ to broadcast design problems to a large audience of potential innovators.

What organization is considered to be a pioneer in employee surveys?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters