Question 1

Organizational development has its roots in the disciplines of finance and accounting.

Accepted Answer

A) True 
 B)False

Question 2

Gatekeepers

Accepted Answer

A) import technical information into their organizations. 
B) oppose innovations advocated by idea champions. 
C) perform poorly as boundary spanners. 
D) serve as devil's advocates against ideas that are creative but impractical. 
E) resist change in the organization. 
A) import technical information into their organizations. 
B) oppose innovations advocated by idea champions. 
C) perform poorly as boundary spanners. 
D) serve as devil's advocates against ideas that are creative but impractical. 
E) resist change in the organization.

Question 3

The Stinky Cheese Company has just undergone a major and complex change effort that will require employees to work in self-managing teams.The VP of Human Resources is concerned that the institutionalization of the change will be difficult.You have been hired as a consultant to inform her of the factors that can inhibit institutionalization.What will you tell her and recommend that she does to ensure that the change is institutionalized?

Accepted Answer

The factors that can inhibit institution

Question 4

Which of the following best represents open innovation?

Accepted Answer

A) Invite input from all areas of an organization 
B) Invite input from a wide variety of external sources 
C) Invite input from experts in other organizations 
D) Invite input from organizations in the same industry 
E) Invite input from organizations in different industries 
A) Invite input from all areas of an organization 
B) Invite input from a wide variety of external sources 
C) Invite input from experts in other organizations 
D) Invite input from organizations in the same industry 
E) Invite input from organizations in different industries

Question 5

Crises are especially likely to stimulate ________.

Accepted Answer

The answer of Crises are especially likely to stimulate ________....

Question 6

The problem of "creeping bureaucracy" prompted interest in what OD strategy?

Accepted Answer

A) TQM 
B) Team building 
C) Survey feedback 
D) Job enrichment 
E) Reengineering 
A) TQM 
B) Team building 
C) Survey feedback 
D) Job enrichment 
E) Reengineering

Question 7

Which factor does NOT stimulate the diffusion of an innovation?

Accepted Answer

A) Relative advantage 
B) Trialability 
C) Complexity 
D) Observability of consequences 
E) Compatibility 
A) Relative advantage 
B) Trialability 
C) Complexity 
D) Observability of consequences 
E) Compatibility

Question 8

Learning organizations are more likely to be more profitable than other organizations.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is an example of the knowing-doing gap?

Accepted Answer

A) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not explain what they had learned. 
B) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not pass an exam on the system. 
C) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and then did a poor job implementing the system in their own organization. 
D) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards spent a great deal of time talking about it. 
E) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards were able to show others how much they had learned about the system. 
A) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not explain what they had learned. 
B) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not pass an exam on the system. 
C) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and then did a poor job implementing the system in their own organization. 
D) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards spent a great deal of time talking about it. 
E) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards were able to show others how much they had learned about the system.

Organizational development has its roots in the disciplines of finance and accounting.

Gatekeepers

Which of the following best represents open innovation?

Crises are especially likely to stimulate ________.

The problem of "creeping bureaucracy" prompted interest in what OD strategy?

Which factor does NOT stimulate the diffusion of an innovation?

Learning organizations are more likely to be more profitable than other organizations.

Which of the following is an example of the knowing-doing gap?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

Organizational development has its roots in the disciplines of finance and accounting.

Gatekeepers

Which of the following best represents open innovation?

Crises are especially likely to stimulate ________.

The problem of "creeping bureaucracy" prompted interest in what OD strategy?

Which factor does NOT stimulate the diffusion of an innovation?

Learning organizations are more likely to be more profitable than other organizations.

Which of the following is an example of the knowing-doing gap?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters