Exam 15: Organizational Change, Development, and Innovation

Many evaluations of change efforts never go beyond the measurement of learning.

Intrinsic motivation lies at the core of ________.

One of the traditional value assumptions of organizational development is that self-actualization in the workplace is desirable.

Sometimes organizations seem paralyzed by threat and exhibit extreme ________.

When a university program was threatened by low enrollment, the faculty spent many hours revising the curriculum.Resources were invested but the revised curriculum looked like the old one.What happened?

If the outcome of change is evaluated favourably, the organization will want to ________ the change.

Who is most likely to engage in creative deviance?

What are the primary methods of organizational learning?

Incentive pay systems are a critical organizational change component of TQM.

Change almost always requires some investment of ________.

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

In recent years OD practitioners have developed greater concern for

A large identity gap is most conducive to increased acceptance of change.

Transformational leaders can be especially effective when it comes to

Organizations in a(n)________ environment must generally exhibit more change to be effective than those operating in a more ________ environment.

Complex innovations that are fairly difficult to comprehend and use are less likely to diffuse.

Many managers know what to do, but have considerable trouble ________ this knowledge in the form of action.

Reengineering examines and changes ________ in order to streamline the organization.

Innovative ideas can be extracted from the ________ environment by holding design competitions and/or using crowdsourcing to broadcast design problems to a large audience of potential innovators.

________ is the production of novel but potentially useful ideas.