Question 1

Some degree of capability, opportunity, and ________ must be present for successful change.

Accepted Answer

A) motivation 
B) support 
C) autonomy 
D) feedback 
E) leadership 
A) motivation 
B) support 
C) autonomy 
D) feedback 
E) leadership

Question 2

Organizations with hyper-turbulent environments face special challenges which require them to constantly acquire, assimilate, and ________ information.

Accepted Answer

The answer of Organizations with hyper-turbulent environments face special challenges...

Question 3

People may resist both unfreezing and change.

Accepted Answer

A) True 
 B)False

Question 4

________ see the potential of innovative ideas and guide them through to implementation with sponsorship and support.

Accepted Answer

The answer of ________ see the potential of innovative ideas...

Question 5

Creativity is fairly strongly correlated with intelligence-more intelligent people tend to be more creative.

Accepted Answer

A) True 
 B)False

Question 6

The focus of survey feedback is on interpersonal processes of specific work teams.

Accepted Answer

A) True 
 B)False

Question 7

As an idea champion, Alice

Accepted Answer

A) opposes innovation. 
B) heads a quality circle. 
C) could not be an intrapreneur. 
D) promotes a particular innovation. 
E) wins awards for her creative ideas. 
A) opposes innovation. 
B) heads a quality circle. 
C) could not be an intrapreneur. 
D) promotes a particular innovation. 
E) wins awards for her creative ideas.

Question 8

An innovation in how to design products, make products, or deliver services would be classed as a(n)________ innovation.

Accepted Answer

The answer of An innovation in how to design products,...

Question 9

What are the differences in how people react to change over time? What are the implications of this research for organizational change?

Accepted Answer

Some people are "champions" of change, w

Question 10

Idea champions are sometimes compelled to engage in creative deviance.

Accepted Answer

A) True 
 B)False

Question 11

Crises are especially likely to stimulate resistance.

Accepted Answer

A) True 
 B)False

Question 12

What is open innovation and what does it involve on the part of an organization?

Accepted Answer

Open innovation involves the use of web-

Question 13

The diffusion of an innovation may be difficult to accomplish because

Accepted Answer

A) it lacks the support and commitment of top management. 
B) the setting of the pilot project may differ significantly from other units in the organization. 
C) union resistance. 
D) management reward systems tend to concentrate on traditional performance measures. 
E) All of the above 
A) it lacks the support and commitment of top management. 
B) the setting of the pilot project may differ significantly from other units in the organization. 
C) union resistance. 
D) management reward systems tend to concentrate on traditional performance measures. 
E) All of the above

Question 14

The text defined creativity as

Accepted Answer

A) creating something completely new. 
B) any change that occurs in an organization. 
C) the production of novel but potentially useful ideas. 
D) developing and implementing new ideas. 
E) the radical redesign of organizational processes. 
A) creating something completely new. 
B) any change that occurs in an organization. 
C) the production of novel but potentially useful ideas. 
D) developing and implementing new ideas. 
E) the radical redesign of organizational processes.

Question 15

The Stinky Cheese Company has determined that in order to remain competitive they need to make some changes to the organization's culture and become more innovative and entrepreneurial.However, they are concerned that such a change might be difficult for employees who might not want to change.What three factors should the company focus on if they want to achieve a successful change? Give an example of each factor.

Accepted Answer

The three factors are capability, opport

Question 16

When do surveys have the most beneficial effects?

Accepted Answer

A) When they are repeated on an annual basis 
B) When the results are reviewed with employees 
C) When action is taken in response to the survey 
D) When they are repeated on an annual basis and the results are reviewed with employees 
E) When the results are reviewed with employees and action is taken in response to the survey 
A) When they are repeated on an annual basis 
B) When the results are reviewed with employees 
C) When action is taken in response to the survey 
D) When they are repeated on an annual basis and the results are reviewed with employees 
E) When the results are reviewed with employees and action is taken in response to the survey

Question 17

Richard Walton's principle "diffuse or die" means that if diffusion does not occur, the pilot project and its leaders become more and more isolated.

Accepted Answer

A) True 
 B)False

Question 18

Traditionally, the values and assumptions of OD change agents were decidedly deterministic and autocratic.

Accepted Answer

A) True 
 B)False

Question 19

Innovations are especially difficult to diffuse in organizations dominated by blue-collar workers.

Accepted Answer

A) True 
 B)False

Question 20

Extrinsic motivation is irrelevant to innovation.

Accepted Answer

A) True 
 B)False

Some degree of capability, opportunity, and ________ must be present for successful change.

Organizations with hyper-turbulent environments face special challenges which require them to constantly acquire, assimilate, and ________ information.

People may resist both unfreezing and change.

________ see the potential of innovative ideas and guide them through to implementation with sponsorship and support.

Creativity is fairly strongly correlated with intelligence-more intelligent people tend to be more creative.

The focus of survey feedback is on interpersonal processes of specific work teams.

As an idea champion, Alice

An innovation in how to design products, make products, or deliver services would be classed as a(n)________ innovation.

What are the differences in how people react to change over time? What are the implications of this research for organizational change?

Idea champions are sometimes compelled to engage in creative deviance.

Crises are especially likely to stimulate resistance.

What is open innovation and what does it involve on the part of an organization?

The diffusion of an innovation may be difficult to accomplish because

The text defined creativity as

When do surveys have the most beneficial effects?

Richard Walton's principle "diffuse or die" means that if diffusion does not occur, the pilot project and its leaders become more and more isolated.

Traditionally, the values and assumptions of OD change agents were decidedly deterministic and autocratic.

Innovations are especially difficult to diffuse in organizations dominated by blue-collar workers.

Extrinsic motivation is irrelevant to innovation.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

Some degree of capability, opportunity, and ________ must be present for successful change.

Organizations with hyper-turbulent environments face special challenges which require them to constantly acquire, assimilate, and ________ information.

People may resist both unfreezing and change.

________ see the potential of innovative ideas and guide them through to implementation with sponsorship and support.

Creativity is fairly strongly correlated with intelligence-more intelligent people tend to be more creative.

The focus of survey feedback is on interpersonal processes of specific work teams.

As an idea champion, Alice

An innovation in how to design products, make products, or deliver services would be classed as a(n)________ innovation.

What are the differences in how people react to change over time? What are the implications of this research for organizational change?

Idea champions are sometimes compelled to engage in creative deviance.

Crises are especially likely to stimulate resistance.

What is open innovation and what does it involve on the part of an organization?

The diffusion of an innovation may be difficult to accomplish because

The text defined creativity as

When do surveys have the most beneficial effects?

Richard Walton's principle "diffuse or die" means that if diffusion does not occur, the pilot project and its leaders become more and more isolated.

Traditionally, the values and assumptions of OD change agents were decidedly deterministic and autocratic.

Innovations are especially difficult to diffuse in organizations dominated by blue-collar workers.

Extrinsic motivation is irrelevant to innovation.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters