Question 1

What is IBM noted for when it comes to organizational development?

Accepted Answer

A) One of the pioneers in employee surveys 
B) One of the pioneers in TQM 
C) One of the pioneers in team building 
D) One of the pioneers in reengineering 
E) One of the pioneers in organizational change 
A) One of the pioneers in employee surveys 
B) One of the pioneers in TQM 
C) One of the pioneers in team building 
D) One of the pioneers in reengineering 
E) One of the pioneers in organizational change

Question 2

Transformational leaders are particularly likely to be the victims of resistance to change.

Accepted Answer

A) True 
 B)False

Question 3

________ rewards that are clearly tied to creativity do indeed increase creative behaviour.

Accepted Answer

The answer of ________ rewards that are clearly tied to...

Question 4

In order for change to occur, people must have the capability and the opportunity and the motivation to change.

Accepted Answer

A) True 
 B)False

Question 5

What two companies engage in extensive creativity training?

Accepted Answer

A) Frito-Lay and Dupont 
B) Frito-Lay and 3M 
C) Google and 3M 
D) Volvo and Dupont 
E) 3M and Volvo 
A) Frito-Lay and Dupont 
B) Frito-Lay and 3M 
C) Google and 3M 
D) Volvo and Dupont 
E) 3M and Volvo

Question 6

Inertia is most likely to occur when resources are absent and routines have been modified.

Accepted Answer

A) True 
 B)False

Question 7

An OD intervention would be an example of a managerial innovation.

Accepted Answer

A) True 
 B)False

Question 8

Extrinsic motivation lies at the core of creativity.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following organizations failed to exhibit effective learning?

Accepted Answer

A) Bausch + Lomb 
B) Samsung 
C) Sears 
D) Canadian Tire 
E) Petro-Canada 
A) Bausch + Lomb 
B) Samsung 
C) Sears 
D) Canadian Tire 
E) Petro-Canada

Question 10

Idea champions are also referred to as ________ within larger organizational settings.

Accepted Answer

A) product champion 
B) intrapreneurs 
C) project champion 
D) corporate entrepreneurs 
E) all of the above 
A) product champion 
B) intrapreneurs 
C) project champion 
D) corporate entrepreneurs 
E) all of the above

Question 11

________ is a planned, ongoing effort to change organizations to be more effective and more human.

Accepted Answer

Organizati

Question 12

Organizational development places a strong emphasis on interpersonal and ________ processes.

Accepted Answer

The answer of Organizational development places a strong emphasis on...

Question 13

Defence mechanisms might be activated during the change stage.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is NOT an example of a process innovation?

Accepted Answer

A) A manufacturing firm adopts a new technology. 
B) A paint company markets a new nonfading paint. 
C) A mortgage company creates a completely new management structure. 
D) An insurance firm implements a radical job enrichment program. 
E) An airline implements a new service quality program. 
A) A manufacturing firm adopts a new technology. 
B) A paint company markets a new nonfading paint. 
C) A mortgage company creates a completely new management structure. 
D) An insurance firm implements a radical job enrichment program. 
E) An airline implements a new service quality program.

Question 15

What is the ideal outcome of a team building diagnostic session?

Accepted Answer

A) A list of team problems 
B) A list of team strengths and weaknesses 
C) A list of needed changes to improve team functioning 
D) A list of needed changes to improve team members 
E) An agreement to have more meetings 
A) A list of team problems 
B) A list of team strengths and weaknesses 
C) A list of needed changes to improve team functioning 
D) A list of needed changes to improve team members 
E) An agreement to have more meetings

Question 16

The usual sequence of innovation is

Accepted Answer

A) implementation, diffusion, and evaluation. 
B) generation, diffusion, and implementation. 
C) generation, implementation, and diffusion. 
D) generation, evaluation, and implementation. 
E) generation, implementation, and evaluation. 
A) implementation, diffusion, and evaluation. 
B) generation, diffusion, and implementation. 
C) generation, implementation, and diffusion. 
D) generation, evaluation, and implementation. 
E) generation, implementation, and evaluation.

Question 17

Change almost always requires some modification of ________ and processes.

Accepted Answer

The answer of Change almost always requires some modification of...

Question 18

The organizational development process of having organizational members fill out questionnaires and providing them with the results is called ________.

Accepted Answer

The answer of The organizational development process of having organizational...

Question 19

Organizational change is associated with a number of indicators of negative performance.

Accepted Answer

A) True 
 B)False

Question 20

Some ________ feel compelled to engage in creative deviance.

Accepted Answer

The answer of Some ________ feel compelled to engage in...

What is IBM noted for when it comes to organizational development?

Transformational leaders are particularly likely to be the victims of resistance to change.

________ rewards that are clearly tied to creativity do indeed increase creative behaviour.

In order for change to occur, people must have the capability and the opportunity and the motivation to change.

What two companies engage in extensive creativity training?

Inertia is most likely to occur when resources are absent and routines have been modified.

An OD intervention would be an example of a managerial innovation.

Extrinsic motivation lies at the core of creativity.

Which of the following organizations failed to exhibit effective learning?

Idea champions are also referred to as ________ within larger organizational settings.

________ is a planned, ongoing effort to change organizations to be more effective and more human.

Organizational development places a strong emphasis on interpersonal and ________ processes.

Defence mechanisms might be activated during the change stage.

Which of the following is NOT an example of a process innovation?

What is the ideal outcome of a team building diagnostic session?

The usual sequence of innovation is

Change almost always requires some modification of ________ and processes.

The organizational development process of having organizational members fill out questionnaires and providing them with the results is called ________.

Organizational change is associated with a number of indicators of negative performance.

Some ________ feel compelled to engage in creative deviance.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

What is IBM noted for when it comes to organizational development?

Transformational leaders are particularly likely to be the victims of resistance to change.

________ rewards that are clearly tied to creativity do indeed increase creative behaviour.

In order for change to occur, people must have the capability and the opportunity and the motivation to change.

What two companies engage in extensive creativity training?

Inertia is most likely to occur when resources are absent and routines have been modified.

An OD intervention would be an example of a managerial innovation.

Extrinsic motivation lies at the core of creativity.

Which of the following organizations failed to exhibit effective learning?

Idea champions are also referred to as ________ within larger organizational settings.

________ is a planned, ongoing effort to change organizations to be more effective and more human.

Organizational development places a strong emphasis on interpersonal and ________ processes.

Defence mechanisms might be activated during the change stage.

Which of the following is NOT an example of a process innovation?

What is the ideal outcome of a team building diagnostic session?

The usual sequence of innovation is

Change almost always requires some modification of ________ and processes.

The organizational development process of having organizational members fill out questionnaires and providing them with the results is called ________.

Organizational change is associated with a number of indicators of negative performance.

Some ________ feel compelled to engage in creative deviance.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters