Question 1

Which of the following statements is most accurate?

Accepted Answer

A) Learning organizations are not more likely to have higher overall levels of profitability. 
B) Learning organizations are almost 100 percent more likely to have higher overall levels of profitability. 
C) Learning organizations are almost 50 percent more likely to have higher overall levels of profitability. 
D) Learning organizations are almost 10 percent more likely to have higher overall levels of profitability. 
E) Learning organizations are almost 90 percent more likely to have higher overall levels of profitability. 
A) Learning organizations are not more likely to have higher overall levels of profitability. 
B) Learning organizations are almost 100 percent more likely to have higher overall levels of profitability. 
C) Learning organizations are almost 50 percent more likely to have higher overall levels of profitability. 
D) Learning organizations are almost 10 percent more likely to have higher overall levels of profitability. 
E) Learning organizations are almost 90 percent more likely to have higher overall levels of profitability.

Question 2

Almost any organizational change effort must consider changes in ________ to be effective.

Accepted Answer

A) people 
B) technology 
C) structure 
D) basic goals and strategies 
E) process 
A) people 
B) technology 
C) structure 
D) basic goals and strategies 
E) process

Question 3

"Creeping bureaucracy" is especially common in large new firms.

Accepted Answer

A) True 
 B)False

Question 4

Surveys have the most beneficial effects when the results are reviewed with ________ and when action is taken in response to the survey.

Accepted Answer

The answer of Surveys have the most beneficial effects when...

Question 5

What can cause organizations to unfreeze, scan the environment, and be motivated to change?

Accepted Answer

A) Perception of threat 
B) Perception of inertia 
C) Perception of resistance 
D) Perception of threat and inertia 
E) Perception of threat and resistance 
A) Perception of threat 
B) Perception of inertia 
C) Perception of resistance 
D) Perception of threat and inertia 
E) Perception of threat and resistance

Question 6

People who ________ very strongly with an organization often resist change.

Accepted Answer

The answer of People who ________ very strongly with an...

Question 7

What company gives bonuses to managers that are contingent on 25 percent of their revenues from products that are less than five years old?

Accepted Answer

A) Raytheon 
B) Polaroid 
C) Sony 
D) 3M 
E) Xerox 
A) Raytheon 
B) Polaroid 
C) Sony 
D) 3M 
E) Xerox

Question 8

What variables should be included in a thorough evaluation of an organizational change program?

Accepted Answer

Reactions,

Question 9

Extrinsic rewards that are clearly tied to creativity do indeed increase creative behaviour, especially when accompanied by ________ and feedback.

Accepted Answer

The answer of Extrinsic rewards that are clearly tied to...

Question 10

Creative people are intelligent but they have a poor technical understanding of their domain.

Accepted Answer

A) True 
 B)False

Question 11

The knowing-doing gap refers to managers who do not know what to do and when they need to take action.

Accepted Answer

A) True 
 B)False

Question 12

Team building usually begins with

Accepted Answer

A) problem solving. 
B) confidential interviews with team members. 
C) role playing exercises. 
D) development exercises. 
E) a diagnostic session. 
A) problem solving. 
B) confidential interviews with team members. 
C) role playing exercises. 
D) development exercises. 
E) a diagnostic session.

Question 13

What is open innovation?

Accepted Answer

A) The use of web-enabled input from external sources to facilitate innovation 
B) The use of web-enabled input from internal sources to facilitate innovation 
C) The use of web-enabled input from external sources to facilitate creativity 
D) The use of web-enabled input from internal sources to facilitate creativity 
E) The use of web-enabled input from internal and external sources to facilitate innovation 
A) The use of web-enabled input from external sources to facilitate innovation 
B) The use of web-enabled input from internal sources to facilitate innovation 
C) The use of web-enabled input from external sources to facilitate creativity 
D) The use of web-enabled input from internal sources to facilitate creativity 
E) The use of web-enabled input from internal and external sources to facilitate innovation

Question 14

Extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by autonomy and support.

Accepted Answer

A) True 
 B)False

Question 15

Inviting input from a wide variety of external sources in an attempt to extract innovative ideas is called open ________.

Accepted Answer

The answer of Inviting input from a wide variety of...

Question 16

Defying orders by management to stop working on a creative idea is known as

Accepted Answer

A) change. 
B) gate keeping. 
C) diffusion. 
D) creative change. 
E) creative deviance. 
A) change. 
B) gate keeping. 
C) diffusion. 
D) creative change. 
E) creative deviance.

Question 17

One of the most important and difficult changes that an organization can make is to change its technology.

Accepted Answer

A) True 
 B)False

Question 18

Transformational leaders are particularly adept at overcoming resistance to change.

Accepted Answer

A) True 
 B)False

Question 19

________ is the process of developing and implementing new ideas in organizations.

Accepted Answer

The answer of ________ is the process of developing and...

Question 20

Research evidence indicates that extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by

Accepted Answer

A) autonomy and feedback. 
B) autonomy. 
C) feedback. 
D) support. 
E) autonomy and support. 
A) autonomy and feedback. 
B) autonomy. 
C) feedback. 
D) support. 
E) autonomy and support.

Which of the following statements is most accurate?

Almost any organizational change effort must consider changes in ________ to be effective.

"Creeping bureaucracy" is especially common in large new firms.

Surveys have the most beneficial effects when the results are reviewed with ________ and when action is taken in response to the survey.

What can cause organizations to unfreeze, scan the environment, and be motivated to change?

People who ________ very strongly with an organization often resist change.

What company gives bonuses to managers that are contingent on 25 percent of their revenues from products that are less than five years old?

What variables should be included in a thorough evaluation of an organizational change program?

Extrinsic rewards that are clearly tied to creativity do indeed increase creative behaviour, especially when accompanied by ________ and feedback.

Creative people are intelligent but they have a poor technical understanding of their domain.

The knowing-doing gap refers to managers who do not know what to do and when they need to take action.

Team building usually begins with

What is open innovation?

Extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by autonomy and support.

Inviting input from a wide variety of external sources in an attempt to extract innovative ideas is called open ________.

Defying orders by management to stop working on a creative idea is known as

One of the most important and difficult changes that an organization can make is to change its technology.

Transformational leaders are particularly adept at overcoming resistance to change.

________ is the process of developing and implementing new ideas in organizations.

Research evidence indicates that extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

Which of the following statements is most accurate?

Almost any organizational change effort must consider changes in ________ to be effective.

"Creeping bureaucracy" is especially common in large new firms.

Surveys have the most beneficial effects when the results are reviewed with ________ and when action is taken in response to the survey.

What can cause organizations to unfreeze, scan the environment, and be motivated to change?

People who ________ very strongly with an organization often resist change.

What company gives bonuses to managers that are contingent on 25 percent of their revenues from products that are less than five years old?

What variables should be included in a thorough evaluation of an organizational change program?

Extrinsic rewards that are clearly tied to creativity do indeed increase creative behaviour, especially when accompanied by ________ and feedback.

Creative people are intelligent but they have a poor technical understanding of their domain.

The knowing-doing gap refers to managers who do not know what to do and when they need to take action.

Team building usually begins with

What is open innovation?

Extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by autonomy and support.

Inviting input from a wide variety of external sources in an attempt to extract innovative ideas is called open ________.

Defying orders by management to stop working on a creative idea is known as

One of the most important and difficult changes that an organization can make is to change its technology.

Transformational leaders are particularly adept at overcoming resistance to change.

________ is the process of developing and implementing new ideas in organizations.

Research evidence indicates that extrinsic rewards that are clearly tied to creativity increase creative behaviour, especially when accompanied by

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters