Question 1

What kind of culture is fostered by organizational development?

Accepted Answer

A) A culture of individual self-examination and readiness for change 
B) A culture of organizational self-examination and readiness for change 
C) A culture of organizational renewal and readiness for change 
D) A culture of organizational development and readiness for change 
E) A culture of individual and organizational development and readiness for change 
A) A culture of individual self-examination and readiness for change 
B) A culture of organizational self-examination and readiness for change 
C) A culture of organizational renewal and readiness for change 
D) A culture of organizational development and readiness for change 
E) A culture of individual and organizational development and readiness for change

Question 2

Managerial innovations are new ways of designing products, making products, or delivering services.

Accepted Answer

A) True 
 B)False

Question 3

The appropriate sequence of innovation is idea generation, implementation, and diffusion.

Accepted Answer

A) True 
 B)False

Question 4

Define organizational learning and describe the primary methods of organizational learning.

Accepted Answer

Organizational learning refers to the pr

Question 5

It is advisable for managers, rather than consultants, to provide the feedback in survey feedback programs.

Accepted Answer

A) True 
 B)False

Question 6

To be successful, what does open innovation require?

Accepted Answer

A) Rewards and recognition 
B) Strong organizational identity 
C) An identity shift 
D) Idea champions 
E) An open door policy 
A) Rewards and recognition 
B) Strong organizational identity 
C) An identity shift 
D) Idea champions 
E) An open door policy

Question 7

Extrinsic ________ that are clearly tied to creativity do indeed increase creative behaviour.

Accepted Answer

The answer of Extrinsic ________ that are clearly tied to...

Question 8

When will the gains from reengineering be greatest?

Accepted Answer

A) When the process is complex and limited to a particular job or department 
B) When the process is simple and cuts across a number of jobs and departments 
C) When the process is simple and limited to a particular job or department 
D) When the process is complex and cuts across a number of jobs and departments 
E) When the process is complex and cuts across a number of jobs in a particular department 
A) When the process is complex and limited to a particular job or department 
B) When the process is simple and cuts across a number of jobs and departments 
C) When the process is simple and limited to a particular job or department 
D) When the process is complex and cuts across a number of jobs and departments 
E) When the process is complex and cuts across a number of jobs in a particular department

Question 9

As a new member of the human resources department of ACME Insurance Company, Ramona has been asked to help the organization learn how to use survey feedback.This is something that is very new to the organization and Ramona has to explain to management what survey feedback involves, and the critical decisions that must be made by the organization before data are collected.What should Ramona tell management about survey feedback and the critical decisions that need to be made?

Accepted Answer

She should first tell them that survey f

Question 10

Surveys have the most beneficial effects when the results are reviewed with managers.

Accepted Answer

A) True 
 B)False

Question 11

Discuss the effect of the perception of threat on change and the likelihood of inertia.

Accepted Answer

Sometimes, when threat is perceived, org

Question 12

Define a learning organization and describe the critical dimensions of a learning organization.

Accepted Answer

A learning organization is an organizati

Question 13

Changing an organization's ________ is considered to be a fundamental aspect of organizational change.

Accepted Answer

The answer of Changing an organization's ________ is considered to...

Question 14

Open innovation involves finding new people to innovate in an organization.

Accepted Answer

A) True 
 B)False

Question 15

Unlike some other organizational change initiatives, TQM is

Accepted Answer

A) fast and continuous. 
B) slow and continuous. 
C) fast and episodic. 
D) slow and episodic. 
E) fast and sporadic. 
A) fast and continuous. 
B) slow and continuous. 
C) fast and episodic. 
D) slow and episodic. 
E) fast and sporadic.

Question 16

Defectors of change have initial change-supportive perceptions but become resistant over time.

Accepted Answer

A) True 
 B)False

Question 17

Organizational change is associated with a number of indicators of negative well-being.

Accepted Answer

A) True 
 B)False

Question 18

A sense of making progress is important for extrinsic motivation.

Accepted Answer

A) True 
 B)False

Question 19

Job enrichment, participations, reengineering, and quality programs are examples of ________ innovations.

Accepted Answer

The answer of Job enrichment, participations, reengineering, and quality programs...

Question 20

TQM is mainly about achieving ________ gains over a long period of time.

Accepted Answer

The answer of TQM is mainly about achieving ________ gains...

What kind of culture is fostered by organizational development?

Managerial innovations are new ways of designing products, making products, or delivering services.

The appropriate sequence of innovation is idea generation, implementation, and diffusion.

Define organizational learning and describe the primary methods of organizational learning.

It is advisable for managers, rather than consultants, to provide the feedback in survey feedback programs.

To be successful, what does open innovation require?

Extrinsic ________ that are clearly tied to creativity do indeed increase creative behaviour.

When will the gains from reengineering be greatest?

Surveys have the most beneficial effects when the results are reviewed with managers.

Discuss the effect of the perception of threat on change and the likelihood of inertia.

Define a learning organization and describe the critical dimensions of a learning organization.

Changing an organization's ________ is considered to be a fundamental aspect of organizational change.

Open innovation involves finding new people to innovate in an organization.

Unlike some other organizational change initiatives, TQM is

Defectors of change have initial change-supportive perceptions but become resistant over time.

Organizational change is associated with a number of indicators of negative well-being.

A sense of making progress is important for extrinsic motivation.

Job enrichment, participations, reengineering, and quality programs are examples of ________ innovations.

TQM is mainly about achieving ________ gains over a long period of time.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change, Development, and Innovation

What kind of culture is fostered by organizational development?

Managerial innovations are new ways of designing products, making products, or delivering services.

The appropriate sequence of innovation is idea generation, implementation, and diffusion.

Define organizational learning and describe the primary methods of organizational learning.

It is advisable for managers, rather than consultants, to provide the feedback in survey feedback programs.

To be successful, what does open innovation require?

Extrinsic ________ that are clearly tied to creativity do indeed increase creative behaviour.

When will the gains from reengineering be greatest?

Surveys have the most beneficial effects when the results are reviewed with managers.

Discuss the effect of the perception of threat on change and the likelihood of inertia.

Define a learning organization and describe the critical dimensions of a learning organization.

Changing an organization's ________ is considered to be a fundamental aspect of organizational change.

Open innovation involves finding new people to innovate in an organization.

Unlike some other organizational change initiatives, TQM is

Defectors of change have initial change-supportive perceptions but become resistant over time.

Organizational change is associated with a number of indicators of negative well-being.

A sense of making progress is important for extrinsic motivation.

Job enrichment, participations, reengineering, and quality programs are examples of ________ innovations.

TQM is mainly about achieving ________ gains over a long period of time.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters