Exam 5: Outlook 2007 Unit A: Getting Started With E-Mail

The ____________________ lists the message headers for the e-mail you have received.

In the figure above, the number of unread messages that have arrived is ____.

Jennifer Westin works as an administrative assistant at the local bank. She is setting up her e-mail folders. It is important that she learn how to sort and organize her mail because she will be handling all the incoming mail for the branch. Which folder will all mail that she receives first arrive in?

A distribution list is a ____.

E-mail software uses store and ____ technology; messages are stored on a server until the recipient logs onto a computer and requests the messages.

Possible ways to connect to the Internet include a ____.

Some e-mail systems will not be able to handle sending a large file attached to an e-mail message.

A(n) ____________________ is a collection of contacts to whom you regularly send the same messages.

Messages that have been sent remain in the Inbox until you delete them.

You click the item labeled 4 in the Figure to attach a file to an e-mail message.

The window in which you can preview messages prior to opening them is the ____.

If spam were arrive to your e-mail address, it would most likely go into the folder labeled item number ____ in the figure.

The Inbox folder stores all incoming e-mail messages.

Clicking Item 3 in the figure above will open the ____________________.

The text identified by Item 3 in the figure above, is ____.

An example of a file attached to an e-mail message that may be too large for an e-mail system to handle is a ____.

When composing e-mail messages it is not appropriate to use all capital letters because this is the e-mail equivalent of ____.

In the figure above, Martha Sevigny is the ____________________ of the e-mail message.

The benefits of using e-mail include all the following, except ____.

The ____________________ Pane can be used to read and scroll through messages without opening them in a new window.